About Us
Built by Merchants. Built for Merchants.
Direct Merchant Solutions was founded on a simple belief: every business deserves access to reliable, transparent payment processing — regardless of industry, size, or risk profile.
Our Story
Direct Merchant Solutions was built out of frustration with an industry that routinely turns away legitimate businesses. Our founders spent years in the payments space watching merchants get rejected, overcharged, or abandoned by processors who didn't understand their business.
We started DMS to do things differently. That means transparent pricing, real support, and a commitment to working with every type of merchant — including those in industries that other processors won't touch.
Today, we serve thousands of merchants nationwide across retail, restaurant, e-commerce, high-risk, and virtually every other industry. Our team brings decades of combined experience in payment processing, underwriting, and merchant services.
What We Stand For
Transparency
No hidden fees. No surprise rate increases. You always know exactly what you're paying and why.
Accessibility
We work with all industries — including high-risk merchants that other processors turn away.
Reliability
Enterprise-grade infrastructure with 99.9% uptime. Your business can't afford downtime and neither can we.
Partnership
We're not just a vendor. We're invested in your success — from onboarding through every transaction.
Let's Work Together
Join thousands of merchants who trust Direct Merchant Solutions to power their payments.